Privacy Policy

Privacy Policy

Introduction

Welcome to https://casino-vip-programs.surepickspro.com (referred to as “Casino VIP Programs,” “we,” or “us”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy and data protection are always respected. This comprehensive Privacy Policy explains how we collect, use, and safeguard the personal information of our visitors and users in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to external platforms, applications, or services linked from our site, as these third-party entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications and services as an authorized user.
  • If you visit our website, we may collect certain information about your interaction.
  • For any communication initiated by us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal data to enhance your experience and personalize our services. These include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Secure financial details used for transactions and billing purposes.
  • Financial Information: This may include banking information or other financial records necessary for service provision.
  • Purchase Information: Data related to your purchases, order history, and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for technical administration.
  • Location Data: Information about your geographic location when you interact with our services.
  • Feedback: Your comments, reviews, and suggestions improve our products and services.
  • Social Media Information: Data obtained through social media integrations, if you choose to use them.
  • Product Information: Details about the products or services you interact with on our platform.

We collect this data through various means, including direct user input, tracking technologies, and information provided by third parties.

Cookies

We employ cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: Essential for navigating our site and using its features.
  • Preference: Remember user preferences, language settings, and other customization options.
  • Analytics: Help us analyze traffic and understand how users interact with our website.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to manage their privacy choices.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

Casino VIP Programs implements robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We utilize encryption for data at rest and in transit, as well as secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately, and we will take the necessary steps to rectify it.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access to your information and its rectification if inaccurate or incomplete.
  • The right to request deletion of your data (also known as the “right to be forgotten”).
  • Restriction or object to the processing of your data under certain circumstances.
  • Right to data portability, allowing you to receive your data in a structured format.
  • Right to withdraw consent for data processing at any time without affecting the lawfulness of prior processing.
  • Right to file appeals or complaints with our privacy team regarding data protection matters.

To exercise these rights or have any data-related queries, please contact us using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policy versions will be available upon request.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: [email protected]

Mail: Casino VIP Programs, [Address], [City, State, Zip]